Shipping Information

Thank you for visiting and shopping at  Following are the terms and  conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time
We will process your order and ship it to you as quickly and safely as possible.  All orders are processed within 2-5 business days.  If we are experiencing a high volume of orders, or if one of your purchases are on back-order, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates
When you place an order, a $10.00 flat rate fee for shipping charges and handling for your order will be added and displayed at checkout.  This is usually adequate for most orders.  If the actual shipping cost exceeds the $10.00 flat rate (due to heavy weight or high value or large size), we will contact you before you are charged for additional shipping or handling costs.

Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes
Heaven & Nature Store is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

International Shipping Policy

We currently do not ship outside the U.S.